Student Services & Absences

Student Services & Absences

Student Absences

Please notify Student Services by 8.30am if your student will be absent. Student absences can be reported via the School Stream app or email:

School Stream app

You can record the absence through the Absence and Attendance Notifications. Click the button below for instructions to use the app.


Email Student Services

If your smartphone does not support the app software, you can email the absence information to

In your email please include:

  • Student Surname
  • Student First Name
  • Student Home Group
  • Student ID number (if known)
  • Reason for absence

Unexplained Absences

An SMS is sent to families with unexplained absences around 11am each morning. Please respond to the SMS with the reason for your student’s absence. If no response is received a member of our Student Services team will contact you by telephone.

Medical or Extended Absences

For medical absences of 3 days or longer a medical certificate must be provided to Student Services at

Extended absences for other reasons must be applied for, by submitting an Exemption Form for Principal approval.

Please contact to have one emailed to you.

Late Arrival and Early Departure

Please inform Student Services via the School Stream app or by email to if your student will be arriving late or leaving early.

Students who arrive prior to 9am are to go straight to their class. Students who arrive after 9am are to sign in at Student Services.

All students leaving the school early, unless they have independent study arrangements, MUST sign out at Student Services and have family permission to sign out. Students will not be allowed to leave without permission.

Change of Contact Details

It is important that all student details are kept up to date so that we may contact you in an emergency.

Equally, as the majority of our communication is through email or apps, it’s important to keep your email address up to date to avoid missing important information.

You can change your contact details through the School Stream app using the Change of Details Form tab or by email to

Please note that any change of contact details must be advised via email or the app. We cannot make changes over the phone.

Medication and Health Support

If your student feels unwell after arriving at school they need to let their teacher know. Their teacher will inform Student Services that your student will attend at our first aid area. Student Services will contact you to collect your student from school. Students who are unwell must be picked up as soon as possible to reduce the risk of spreading illness to other students and staff.

Administering Medication

Students with an ongoing medical need that requires daytime administration of medication are required to have a Health Care and Medication Plan signed by the student’s doctor.

Medication provided to the school must be in original packaging with a pharmacist label that clearly states the students name and dosage required.

School staff are unable to administer medication to students.

A number of health care plan templates are below. A completed plan must be submitted to Student Services prior to any medication being administered.

Other health care plans are available at the Department for Education website.

In some circumstances students can self-administer needed medication upon completion of the below form. All student medications must be stored in Student Services with the appropriate plan. Students must not keep medication in their school bags or lockers as this causes a risk to other students.